Financial Service Sector And Sustainability
Are you doing enough to engage your customers while maintaining compliance? Some customers may not want to visit a branch yet the knowledge that a branch exists instills a level of confidence amongst customers who might have relationships with banks through their deposits, loans, mortgages and so on. The recent financial downturn has made customers exercise more caution while dealing with finances and financial institutions.
The impact of the financial services sector on society and the environment derives mostly from the capital it employs – from financing infrastructure projects in developing nations to providing loans to businesses – with effects that can change the risk profiles of borrowers and lenders (PriceWaterhouseCoopers, 2009).
This category includes banking for more affluent clients, including wealth management and portfolio management services. To learn about new products and services or request a loan payoff amount, the most preferred channels are: going online, using a branch, …